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SOLVED Ticketing Software...any ideas...

    • Twiggliscious's Avatar
    • Twiggliscious
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    SOLVED Ticketing Software...any ideas...

    Posted 1 year 5 months ago
    • RT,

      I was curious if anyone had an idea of a joomla extension that could do the following:

      Allow for the following:

      -Owner created ticket for project/service
      -Assignment of ticket to user/salesman
      -Documentation & Picture uploading to ticket, info fields about project/service
      -Notifications for each step of the ticket
      -Only super user control over creating and deleting tickets

      The client has a company where he offers a service for insurance on vehicles and uses agents out of state, he wants to be able to start a service ticket, assign it to a user, have the system notify the agent, they work on the ticket, when finished it notifies him...and he has a database of the tickets where it can output to a printed pdf/style printable document.

      Just not sure where to look and thought I'd ask here at the watercooler.

      Thanks community!

      Michael
    • Last Edit: 1 year 5 months ago by Twiggliscious.

    • Mike-

      "Nobody cares who your father was, only the father you'll be." – Mandalorian saying...
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    Re: Ticketing Software...any ideas...

    Posted 1 year 5 months ago
    • RStickets https://extensions.joomla.org/extension/rstickets-pro/

      Look on JED too there are plenty of others.

      Regards, Mark.
    • The following users have thanked you: Twiggliscious

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