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SOLVED Disappearing elements

  • SOLVED Disappearing elements

    Posted 8 months 2 weeks ago
    • Hello,

      I have no idea what exactly the issue is and if it's Gantry related but the side behaves extremely strange if I use components. I have installed Phoca Galery and Phoca Guestbook. Both are visible on the mobile version correctly 80% of the time and on the desktop version (chrome and Firefox) only 20%. Meaning I open the side on the Gallery for example and it does display correctly (with 4 categories) and I refresh and see only 1 category, refreshing several times and I get somehow for one refresh to all 4 categories. Nearly the same with the guest book, sometimes ist does display the entry and somethimes it doesn't.

      The attached pictures are only 4 refreshes - no changes at all.

      I have enabled platform specific catching but it doesn't solve the problem.

      Any Ideas?

      BR
      D
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    • MrT
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    Re: SOLVED Disappearing elements

    Posted 8 months 2 weeks ago
    • Sorry but we do not provide support for third-party products - you will need to ask the developers of phocagallery about that issue. Of course if they say it's something to do with Gantry then we can look again but we will need more details as to why they think this.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
  • Re: SOLVED Disappearing elements

    Posted 8 months 2 weeks ago
    • Hallo,

      I did figure it out. It was the PHP version (5.6) that did make the problems - changing to version 7.1 did solve the problems entirely.

      BR
      D

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