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Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

  • Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 1 month 19 hours ago
    • Hi,

      Just wondering why there are two versions of Gantry 4 Framework listed in the Joomla backend, under Extensions - Manage? After applying the Gantry 4 Framework update to 4.1.39 when it appeared in Extensions - Updates, the Gantry 4 Framework is still listed in Extensions - Manage.

      In this situation if I go back to Extensions - Updates, clear cache and refresh updates, there is no Gantry 4 Framework updated listed (as expected). However, I also use Watchful.li and this lists Gantry 4 Framework 4.1.37 as update available. If you apply the update to 4.1.39 it doesn't make any difference, it still thinks there is an update to apply.

      How should I remove the Gantry 4.1.37 from being listed? I presume if I could do this then the issue of it still showing on Watchful would disappear.

      Screenshots attached.
    • Dan Walker's Avatar
    • Dan Walker
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    Re: Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 1 month 19 hours ago
    • I have same issue on a dozen sites. Something wrong with the 4.1.39 update.
    • Dan Walker - Web Designer & Developer @ Top Webs Network
      Custom Joomla & Wordpress Websites
  • Re: Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 1 month 13 hours ago
    • Solution is to Uninstall old Library version (ONLY LIBRARY, NOT OTHER PACKAGES) via Extensions -> Manage -> Manage -> Search for "Gantry" (select old Library version and then Uninstall) and then download Framework from the following link and upload it via Extensions -> Manage -> Install -> Upload & Install:

      gantry.org/downloads#gantry4

      Something changed in Joomla 3.9.x because I tested this on Joomla 3.8.12 and it updates fine.

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    • Last Edit: 4 weeks 2 days ago by Reggie Simmons.
    • Kind regards,
      Reggie

      Learn to code for free.
      www.freecodecamp.org
  • Re: Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 2 weeks 3 days ago
    • This happened to me also but it happened with both Gantry 4.1.39 from 4.1.35 and RokCommon 3.2.6 from 3.2.5. I went through all my other RocketTheme-related extensions and didn’t find any other anomalies. Thanks for letting us know how to fix this!
  • Re: Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 2 weeks 3 days ago
    • You're welcome, yes it is an issue with both G4 and RokCommon. Joomla is to blame. They rename our library.xml file upon updating, and thus causes issues with the entries. The latest library is being used though regardless, so even if you have two library entries it uses the latest one and is working fine.
    • Kind regards,
      Reggie

      Learn to code for free.
      www.freecodecamp.org
  • Re: Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 2 weeks 2 days ago
    • FYI: I forgot to mention that this is problematic for Watchful.li as well. I can’t remember if this happened with RokCommon or not — but when I updated Gantry via Watchful, Watchful kept telling me that I needed to update because the old version was still there. Of course, no matter how many times I did it, the advice to update the old one was still there!

      You might want to reach out to Watchful to advise on this. All they said to me was that it was a problem on your end. I would think they could make an exception to their code that only looked at the most recent instance of Gantry framework instead of the oldest. Just a thought. That issue definitely went away when I did what you said. Thanks again!
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    • Dan Walker
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    Re: Gantry 4 Framework showing 2 installs in Joomla Extensions - manage

    Posted 2 weeks 2 days ago
    • Quite frankly, there are many other extension providers we use and you are the only one that we've seen have this issue. Apparently, there are ways to do the updates properly that you have not implemented. I realize that once the old extension is not deleted on upgrade, we have to fix things. But you should have programmed the extension so that it doesn't happen, as many other developers have.
    • Dan Walker - Web Designer & Developer @ Top Webs Network
      Custom Joomla & Wordpress Websites

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